Becoming a Dispatcher
Qualifications and Educational Requirements
- High School Graduate or GED and at least 21 years of age
- Lawful resident of the United States for the past 10 consecutive years
- One to two years’ work experience in the emergency response field and/or customer service field is helpful
- Enthusiastic, career-minded applicants, meeting all skills and abilities requirements, will be trained
Successful completion of employment tests to include (but not limited to):
- Oral Interview
- Criticall© computerized testing to measure the ability to multi-task.
- What is Criticall©?
- The computerized CritiCall pre-employment test used by this agency measures underlying skills and abilities a person needs to possess prior to any training they might receive if they are hired as a public-safety dispatcher and/or calltaker, including the ability to effectively navigate and use a computer. Because of this, a test taker does not need to possess any specialized dispatcher/calltaker knowledge or training to be able to read, understand, or answer the test items
Due to the critical interaction with the public that an Emergency Communications Officer will have daily, and the high level of scrutiny given our public service applicants, you will be required to undergo an extensive and sometimes lengthy background check. This background check will be similar to what a law enforcement officer would undergo.
Our Office Hours
1905 Indianapolis Ave
Lebanon, IN 46052
Director of Communications
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